A winding dirt road stretches into the distance, flanked by lush green trees and shrubs, leading towards a hazy horizon under a sky painted with hues of orange and pink at sunset in Uvalde County, Texas

Privacy Policy

Last updated: December 3, 2025

Who we are

This website is operated by Uvalde County Visitor Center and Visit Uvalde County (“we,” “us,” or “our”).

Our website address is: https://visituvaldecounty.com (the “Site”).

Information we collect

We keep data collection to a minimum. We collect information in two main ways:

1. Information you choose to give us

You may provide information when you interact with the Site, including for example:

  • Contact forms – such as name, email address, phone number, and the content of your message.
  • Event, newsletter, or brochure request forms – such as name, email, mailing address, group details, and travel dates (if you choose to share them).
  • Other forms – such as feedback, surveys, or contest entries that you voluntarily submit.

We use this information only to respond to your request, provide visitor information, or manage the specific service you asked for (e.g., sending a newsletter or mailing a visitor guide).

2. Basic anonymized analytics

We use basic analytics tools to understand how visitors use our Site and to improve it. This may include:

  • Pages visited and time spent
  • General device and browser type
  • Approximate location (e.g., city or region)

This analytics data is collected in an anonymized or aggregated form. We do not attempt to identify individual visitors from this analytics data.

Comments and user accounts (if enabled)

At times, parts of our Site may allow you to leave comments or create an account. If these features are enabled:

  • We collect the information you submit in the comment or account form (such as your name and comment content).
  • We may use automated tools to help detect spam or abusive content.
  • If we use a profile image service like Gravatar, an anonymized hash of your email address may be used to check for an associated avatar, in accordance with that service’s privacy policy.

If we do not offer comments or user accounts on certain sections of the Site, then no data is collected for those features.

Media you upload (if any)

If you upload images or other media to the Site (for example, through a form):

  • Please avoid uploading images that contain embedded location data (EXIF GPS).
  • Visitors to the Site could potentially download images and extract any embedded location data.

Cookies and similar technologies

We use cookies and similar technologies in a limited, practical way to help the Site function and improve your experience. These may include:

  • Essential cookies – to help the Site work correctly (for example, remembering form progress or basic settings).
  • Basic analytics cookies – to understand how the Site is used, in an anonymized or aggregated way.

You can usually control, block, or delete cookies through your browser settings. If you disable cookies, some parts of the Site may not function as intended, but you should still be able to access general content.

We do not use cookies for invasive tracking or to build marketing profiles across different websites.

Embedded content and third-party services

The Site may include embedded content or features from other companies, such as:

  • Videos (e.g., YouTube, Vimeo)
  • Maps (e.g., Google Maps)
  • Social media posts or share buttons
  • Booking or ticket widgets

Embedded content from other websites behaves as if you visited those websites directly. These third parties may collect data about you, use cookies, and track interactions with their content according to their own privacy policies.

We recommend reviewing the privacy policies of any third-party services you interact with through our Site.

How we use your information

We use the information we collect to:

  • Respond to your questions, requests, and messages
  • Provide visitor information and resources about Uvalde County
  • Send newsletters or updates you’ve signed up to receive
  • Improve our Site’s content, layout, and usability
  • Maintain the security and reliability of the Site

We do not sell your personal information.

Who we share your information with

We may share your information with:

  • Service providers that help us operate the Site or manage communications (for example, email newsletter providers, form handling services, or basic analytics providers). These service providers are only allowed to use the information to perform services for us.
  • Local tourism partners (for example, venues or event organizers), but only when clearly related to a request you make—such as asking us to connect you with a meeting venue or group tour provider.
  • Authorities or others when required by law, or to protect our rights, safety, or the rights and safety of others.

We do not share anonymized analytics data in a way that is intended to identify any individual visitor.

How long we keep your information

We retain information only as long as needed for the purposes described in this policy, including:

  • Form submissions and emails – kept for as long as necessary to respond to you and to maintain basic records of visitor inquiries.
  • Newsletter information – kept until you unsubscribe or we no longer send that newsletter.
  • Anonymized analytics – may be stored for longer periods in aggregated form, without identifying individual visitors.

If comments or user accounts are enabled, related data may be retained as long as needed to maintain and moderate the Site, unless you request deletion (where applicable).

Your choices and rights

Depending on your situation, you may be able to:

  • Update or correct information you have provided to us.
  • Opt out of communications, such as newsletters, by using the unsubscribe link or contacting us.
  • Ask us to delete information that is no longer needed for the purposes described in this policy, subject to any legal or record-keeping obligations we may have.

To make a request, please use the contact details provided on our Site (for example, our contact form or listed email/phone).

Security

We use reasonable administrative, technical, and physical measures to help protect your information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure, so we cannot guarantee absolute security.

Children’s privacy

Our Site is intended primarily for adults planning travel. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can remove it where appropriate.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.

How to contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact information provided on https://visituvaldecounty.com.